Scope of the Policy
We use your information to fulfil our commitments to you and to provide you with our excellent service. Once your account is created, your personal information will be linked to this account. We collect and store your data to process your purchase on the website and any possible later claims. When you purchase a product online or send us an enquiry, we collect personal information such as your name, mailing address, contact numbers, email address, and credit card information. Any discretionary information you may provide to us during your interactions with us such as, by sending an email through our website or to the addresses specified in our website or by calling our client service/ WhatsApp.
We may also obtain or ask for information about you as a result of authentication of the order (to protect you against fraud). This information is used to identify you as our customer, to process your order, payment and deliver your product to you. We will only keep your information for as long as necessary to carry out our services to you or for as long as we are required by law. Your personal information is protected by an additional security layer called Secure Sockets Layer (SSL) which ensures your sensitive information is transmitted securely through an encrypted link. We recommend that you use an SSL enabled browser to shop at Jafferjees.
We make it easy for you to keep your personal information accurate, complete and up to date. You can help us ensure that your contact information is accurate, complete, and up to date by logging in to your account at www.jafferjees.com
How we use your Information
The information you provide is processed by suitable electronic or automated means, exclusively for the purposes for which they have been obtained and assuring the security and confidentiality of any processed information through the adoption of appropriate measures to prevent any alteration or unauthorized access. Your personal data will be processed by Jafferjees internal staff who are duly authorized to do so in accordance with their respective job responsibilities. Given that this information is important for your interaction with us, you may not opt out of receiving these communications.
We may also use your personal information for internal purposes such as auditing, data analysis, statistics, internal marketing and demographics combined with other non-personal research to improve our products, services and communications with you.
You have the right to request information about the personal data we hold on you. If your data is incorrect, incomplete or irrelevant, you can ask to have the information corrected or removed. You also have the right to withdraw your consent for the processing of your personal data by Jafferjees at any time, without charge. The withdrawal of your consent will not affect the lawfulness of processing based on your consent before its withdrawal.